FREQUENTLY ASKED QUESTIONS

Yes, HAND-D hook is made of a Copper Alloy which has anti-microbial properties to kill viruses and germs within hours.

Any other questions? Contact us at support@hand-d.com

Yes, HAND-D's hook is compatible with Touchscreens.

Any other questions? Contact us at support@hand-d.com

HAND-D does not work with door knobs. Luckily, you will not run into door knobs in public as they are banned in most places.

Vancouver Bans Doorknobs

ADA Guide for Small Businesses

The case protects HAND-D's hook from spreading contamination to any other objects.

The hook is made of a Copper Alloy which will kill viruses and germs within a few hours.

Any other questions? Contact us at support@hand-d.com

Your HAND-D order will be shipped within 24hrs of your order.

You will receive an e-mail notification once it has shipped with a tracking number.

Any order questions? Contact us at support@hand-d.com

Standard Shipping is estimated at 2-7 days.

Priority Shipping is estimated at 1-3 days.

Any order questions? Contact us at support@hand-d.com

After your order has been shipped, you will receive an e-mail which includes a tracking number.

Any order questions? Contact us at support@hand-d.com

We aim to keep shipping free, though shipping costs will vary depending on your location.

Shipping is calculated for you at checkout.


Any questions? support@hand-d.com

We currently ship from various locations across the United States.

support@hand-d.com

Your 100% satisfaction is important for us. We offer a 30-day Return & Exchange Policy:

  • If a product gets damaged or was faulty upon delivery, with photo proof - we will send you a replacement, free of charge.
  • To be eligible for a return, goods must be undamaged and accompanied by proof of purchase.
  • For returns, please email support@hand-d.com with the subject 'Returns' and include your order number, name and the reason for the return.
  • We will provide you with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost package" situations.
  • When returned item is received and inspected, you will receive a confirmation email notifying about the status of the refund.
  • If the refund is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method shortly after.

Are you a retailer or wholesaler? 

Consider purchasing bulk HAND-D's for a discounted price.

sales@hand-d.com

Legal Disclaimer: We are not claiming that this tool will prevent or cure COVID-19 or other diseases caused by viruses or germs. Copper is inherently antimicrobial and HAND-D will help prevent direct contact with surfaces. This should not be used to substitute handwashing and other best practices that are highly recommended to decrease the spread of COVID-19 and other viruses.