FREQUENTLY ASKED QUESTIONS
Yes, HAND-D hook is made of a Copper Alloy which has anti-microbial properties to kill viruses and germs within hours.
Any other questions? Contact us at support@hand-d.com
Yes, HAND-D's hook is compatible with Touchscreens.
Any other questions? Contact us at support@hand-d.com
HAND-D does not work with door knobs. Luckily, you will not run into door knobs in public as they are banned in most places.
The case protects HAND-D's hook from spreading contamination to any other objects.
The hook is made of a Copper Alloy which will kill viruses and germs within a few hours.
Any other questions? Contact us at support@hand-d.com
Your HAND-D order will be shipped within 24hrs of your order.
You will receive an e-mail notification once it has shipped with a tracking number.
Any order questions? Contact us at support@hand-d.com
Standard Shipping is estimated at 2-7 days.
Priority Shipping is estimated at 1-3 days.
Any order questions? Contact us at support@hand-d.com
After your order has been shipped, you will receive an e-mail which includes a tracking number.
Any order questions? Contact us at support@hand-d.com
We aim to keep shipping free, though shipping costs will vary depending on your location.
Shipping is calculated for you at checkout.
Any questions? support@hand-d.com
We currently ship from various locations across the United States.
Your 100% satisfaction is important for us. We offer a 30-day Return & Exchange Policy:
- If a product gets damaged or was faulty upon delivery, with photo proof - we will send you a replacement, free of charge.
- To be eligible for a return, goods must be undamaged and accompanied by proof of purchase.
- For returns, please email support@hand-d.com with the subject 'Returns' and include your order number, name and the reason for the return.
- We will provide you with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost package" situations.
- When returned item is received and inspected, you will receive a confirmation email notifying about the status of the refund.
- If the refund is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method shortly after.
Are you a retailer or wholesaler?
Consider purchasing bulk HAND-D's for a discounted price.
Legal Disclaimer: We are not claiming that this tool will prevent or cure COVID-19 or other diseases caused by viruses or germs. Copper is inherently antimicrobial and HAND-D will help prevent direct contact with surfaces. This should not be used to substitute handwashing and other best practices that are highly recommended to decrease the spread of COVID-19 and other viruses.
